A pioneer in its field, Airtickets Ltd has played a leading role in the development of e-commerce in Greece and is one of the top online travel agencies in Southeast Europe. The company continues to lead the way, putting customers first and tirelessly developing new ways to enhance the user experience.
First and Foremost
Founded in 2000, Airtickets was the first Greek travel agency to invest in the online travel market, which, today, is the single largest component of e-commerce worldwide. With over a decade of operations under its belt, Airtickets is a household name in Greece and, according to IATA, the country’s number one travel agent.
Determined to be a one-stop portal for customers’ travel needs, Airtickets helps customers research and book air tickets, hotel accommodation, car rental, tours and leisure activities around the world. To further improve user experience, the company constantly works on developing services and applications that facilitate the research and booking process and provides excellent customer service.
A Growing Presence
Beyond the Greek borders, Airtickets is a strong player in the European market and has taken a leading role in the development of online travel in Southeast Europe. With headquarters in London, offices in Athens, Istanbul, Moscow and Warsaw, and eight regional, localized websites, Airtickets has a strong foothold in the wider European region.
Number of Employees
Markets Where Airtickets Ltd Is Active
Greece, Albania, Cyprus, Italy, Poland, Romania, Russia, Turkey, UK
Why Airtickets Ltd is Successful
In recent years, Airtickets has invested heavily in its human resources and in new technologies, in order to improve customer experience at every level. Up-to-date technological infrastructure, experienced agents and the company’s decidedly customer-centric approach consistently pay off.
The Innovative Edge
A true pioneer in its field, Airtickets continues to innovate and develop new services in order to offer customers the best possible experience. The company has launched a number of services—including Airtickets Today, Airtickets Trends and Your Price—to take the fuss out of monitoring prices and booking products.
The impact of the recession led Airtickets to refine the services it offers and to increase its investment in international expansion in order to sustain growth. Notably, despite the crisis, the company has seen a burst in sales in recent years.
Goals for 2013
Airtickets’ priorities for 2013 are to bolster its international activities and increase penetration in international markets. The company is also working towards increasing customer awareness of its unique new services.
Airtickets Ltd Is Currently Looking For
- Awarded first place in the Mobile Commerce category at the E-volution Awards 2012
- Outstanding Mobile Application award at the International Mobile Web Awards 2012
- National Finalist at the European Business Awards 2012
- Awarded for its contribution to Greek e-commerce at the E-volution Awards 2013